Policy
Business Continuity
Continuity, disaster recovery, and supplier resilience program.
Framework
Key principles
Business Impact AnalysisCritical processes and dependencies are documented and reviewed annually.
Recovery ObjectivesRecovery-time and recovery-point objectives are established by process.
RedundancyRegional redundancy for critical roasting, chocolate manufacture, and technology systems.
Supplier ResilienceMultiple origin and supplier relationships across each critical category.
TestingContinuity and recovery plans are tested at least annually.
Contact
Questions about this policy
Direct questions to [email protected].